Privacy Policy: IronRoot Fitness
IronRoot Fitness is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our site, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the services you use, but may include:
- Personal Identifiers: Name, address, phone number, email address.
- Health and Fitness Information: Information related to your physical health, fitness goals, medical history relevant to personal training, and exercise preferences. This is collected with your explicit consent for the purpose of providing tailored fitness and nutrition services.
- Payment Information: Details necessary for processing payments for our services, such as credit card numbers and billing addresses.
- Usage Data: Information about how you access and use our website, including IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits. This data helps us improve our online platform.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services, including personal training, group fitness classes, nutrition coaching, custom workout plans, strength & conditioning programs, and post-rehabilitation fitness.
- To personalize your experience and deliver content and service offerings relevant to your interests.
- To process transactions and manage your accounts.
- To communicate with you, including sending you administrative notices, service updates, and promotional materials.
- To improve our website, services, and overall client experience.
- To monitor and analyze usage and trends to improve your experience with our services.
- To detect, prevent, and address technical issues and fraudulent activities.
- To comply with legal obligations.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties for their marketing purposes. We may share your information with:
- Service Providers: Third-party vendors and service providers who perform services for us or on our behalf, such as payment processing, website hosting, data analysis, email delivery, and customer service. These service providers will have access to your personal information only as necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: When required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
Data Security
We implement a variety of security measures designed to maintain the safety of your personal information. We use industry-standard physical, electronic, and procedural safeguards to protect your information, including secure servers and encryption.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
IronRoot Fitness
2847 Maple Leaf Drive, Unit 2B
Toronto, Ontario, M4V 1J9
Canada